Sending Condolences Text Messages

Even the most eloquent can struggle to find the right words to say to comfort someone who is grieving a loss. While we often try to reach out, distance and many other factors means that giving someone a hug in person just isn’t an option.

Sending condolences text messages is acceptable, but the challenge remains: how can you convey a thoughtful and sincere message that acknowledges the loss and expresses empathy to the recipient?   

When is it Appropriate to Send a Condolence Text?

There are a number of times that it’s certainly appropriate to send a condolence text, including:

• You are unable to phone or visit in person.
• You don’t know the person well but you want to extend a show of respect.
• The person seems overwhelmed by all that comes along with managing a loss.
•  You simply want to follow-up after a funeral or memorial with a gentle check-in.

The Key to a Condolence Text

When sending a condolence text you may feel like there’s simultaneously so much to say but also that you cannot find the right words at all. That’s okay. As long as your heart is in the right place, then the message should be well received. If you’re concerned about delivering the most appropriate and sympathetic text, here are a few things to keep in mind:

• Be sincere and your words will ring true.
• Keep it short and sweet.
• Strike a balance between formal and casual. This isn’t the time to be too silly.
• Offer support but don’t center yourself in the offer.
• Avoid asking questions. Give them space and they’ll share if and when they can.

Example Condolence Text Messages  

There’s no one size-fits-all for sending words of sympathy to someone grieving a loss. You should always factor in the contacts (is it a family member or a pet that’s in question) as well as how close you are to the individual. 

General Sympathy Message: “I heard about your loss and I wanted to let you know I’m thinking of you. Please let me know if there’s anything I can do for you and your family.”

For a Close or Best Friend: “I’m here for you always. I wish I could be there in person. If you want to talk or just need someone to listen, just say the word.”

For an Acquaintance or Colleague: “Sending condolences to your and your family. You’re in my thoughts during this difficult time.”

For the Loss of a Pet: “Losing a pet is always difficult and I know your family is in pain right now. They were loved and you gave them a great life. Sending you comfort and love.”

Post Memorial: “I wanted to check in because I know this time is hard. I’m thinking of you and hope you’re okay. If you need anything at all, just send me a text.”

If No Message Feels Quite Right: “I can find the words to express my sympathy but I wanted to reach out so you know that I’m thinking of you and sending you strength and love.”