Online Safety Tips for Seniors: Staying Protected in the Digital Age

We live in a digital age (though whether it’s dark or golden depends on the day). The internet has opened doors for users of all ages, including for seniors to connect with family, shop from home, and explore hobbies. But, as with all things, those opportunities come with risks—scams, phishing attempts, and misleading content that can target older adults specifically.

Here are a few online safety tips for seniors that can help you navigate the digital world with confidence and security. Unfortunately, with the wide-update of artificial intelligence (AI) making scams even more convincing, digital literacy and staying safe online has never been more important.

Always Be Cautious with Emails and Texts

One of the most common ways scammers trick people is through phishing. A phishing message may look like it’s from a bank, government agency, or even a family member. Red flags include urgent language (“act now”), poor spelling (especially from a business), or suspicious links. Always verify before clicking on anything. If in doubt, call the company or person directly using a known number (not one you see in the email).

Strengthen Your Passwords

Passwords that are obvious and simple to guess might as well be unlocked doors. Instead, use strong passwords with a mix of letters, numbers, and symbols. You could also try a password manager, which securely stores your logins so you don’t have to remember them all.

Be Careful with Phone Calls

Screen your calls. Scammers can pretend to be from your bank, insurance, or even a grandchild in trouble. If someone calls asking for personal or financial information, hang up immediately and call back using a phone number that you know to be correct. Remember: no legitimate organization will demand payment over the phone using gift cards or wire transfers.

Watch Out for AI-Enhanced Scams

More and more often, scammers are using AI to create uncanny and convincing fake voices, emails, and websites. If you’re targeted, you may hear a “relative” asking for help or see a website that looks identical to that of your bank. Always double-check by contacting the source directly and never rush into sending money or information.

Update Devices Regularly

Keep your computer, phone, and apps up-to-date to ensure you have the latest security protections. Outdated software can be more vulnerable to hackers so be sure to turn on automatic updates whenever possible.

Use Secure Connections

If you’re shopping or banking online, always make sure the website starts with “https” (not just “http”) and look for the little padlock icon next to the address. Avoid entering personal information when connected to public WiFi, like in coffee shops or airports.

Share Carefully on Social Media

It’s tempting to post all the exciting details of your life but oversharing can make you an easy target. Revealing your full birthday, address, or travel plans gives strangers useful information. On social media platforms, adjust your privacy settings so only trusted friends can see your posts.

When in Doubt, Ask for Help

If you feel like something looks suspicious but you’re not totally sure, there’s no shame in asking a trusted family member or friend. If it’s going to help you avoid scams, then go ahead and simply double-check before you click or reply.

Just stay alert, take your time, and trust your instincts.